Effective Date: Dec 1, 2023
At Pystrap Technology Limited, your privacy matters to us. Whether you’re exploring our services at pystrap.co.uk, working with us as a client, or simply browsing, we want you to feel informed, safe, and in control of your personal information.
We are a UK-based technology company that provides IT consulting, software development, infrastructure design, mobile and web apps, data analytics, and startup support services. As such, we are committed to handling your data responsibly, lawfully, and transparently, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
We’re Pystrap Technology Limited, a company registered in England and Wales.
Our website address is: https://www.pystrap.co.uk.
You can contact us via email at: [Insert contact email].
The Information We Collect
As you interact with us through our website, emails, forms, or services, we may collect certain personal details. These may include:
- Your name and contact details (like email address or phone number)
- Your business or company name
- Information about how you use our website and services
- Technical data, such as your IP address, device type, and browser
- Preferences for communication and marketing
- Any additional information you voluntarily provide
We gather this information to better understand your needs, offer relevant services, and communicate with you more effectively.
How We Use Your Information
We use your data to provide you with the services you’ve asked for—and to make your experience as seamless and secure as possible. More specifically, we may use it to:
- Respond to your enquiries and provide support
- Develop, personalise, and improve our services
- Keep you informed with service-related communications
- Send marketing updates (but only if you’ve agreed to them)
- Analyse usage trends to enhance user experience
- Comply with our legal and contractual obligations
We will never sell or rent your personal data, and we only share it when necessary, such as with trusted service providers who help us deliver our services securely and efficiently.
Why We’re Allowed to Use It
We process your data based on clear legal grounds. These may include:
- Your consent, where you’ve given us permission (e.g. for marketing)
- Contractual necessity, where it helps us deliver the services you’ve requested
- Legal obligations, when the law requires us to process certain information
- Legitimate interests, such as improving our services or protecting our systems, provided your rights and freedoms are not affected
Your Rights
Under UK GDPR, you have full control over your personal data. This includes the right to:
- Access the data we hold about you
- Correct inaccurate or outdated information
- Ask us to delete your personal data
- Restrict or object to how we use your information
- Withdraw your consent at any time
- Request that we transfer your data to another provider
To exercise any of these rights, just reach out to us via our contact details. We’ll respond as quickly as we can—usually within one month.
Cookies and Tracking
Like most websites, pystrap.co.uk uses cookies and similar technologies to enhance your browsing experience, track usage patterns, and analyse performance. You can manage or disable cookies through your browser settings at any time.
For more information, please see our Cookie Policy (link if applicable).
How We Keep Your Data Safe
We take your security seriously. Your personal information is stored securely, with safeguards in place to prevent unauthorised access, loss, or misuse. Where we use third-party providers (such as cloud services or analytics tools), we ensure they meet the same high standards of data protection.
International Transfers
While we primarily store and process your data within the UK, some of our tools and partners may be based in other countries. When this happens, we make sure appropriate safeguards are in place, such as Standard Contractual Clauses or working with providers based in countries deemed “adequate” under UK law.
Data Retention
We only keep your personal data for as long as necessary—for example, to deliver services, comply with laws, or resolve disputes. When it’s no longer needed, we’ll securely delete or anonymise it.
Questions or Concerns?
If you have any questions about this policy or how we handle your data, please contact:
Data Protection Lead
Pystrap Technology Limited
Email: [Insert email]
Phone: [Insert number]
If you’re not satisfied with how we’ve handled your data, you also have the right to complain with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Changes to This Policy
We may update this Privacy Policy from time to time, and we’ll always post the latest version on our website. If the changes are significant, we’ll let you know directly.
Thank you for trusting Pystrap Technology Limited. Your privacy is our priority.