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Privacy Policy

Effective Date: [Dec 1, 2023

At Pystrap Technology Limited, your privacy isn’t just a legal requirement—it’s a fundamental part of how we build trust and long-lasting relationships with our clients, partners, and visitors. We know that when you share your personal information with us—whether through our website, our services, or in any other way—you’re trusting us to handle it with care, transparency, and respect.

This Privacy Policy explains how we collect, use, protect, and manage your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It applies to all interactions you have with us, whether you’re browsing our website pystrap.co.uk, requesting information, using our services, or engaging with us in any other way.

We’ve written this policy in clear, straightforward language so you can understand exactly what’s happening with your data, and the choices and rights you have.

  1. Who We Are

We are Pystrap Technology Limited, a UK-registered technology consultancy and software development company. We offer a wide range of digital services to businesses and startups, including IT consulting, mobile and web app development, infrastructure design, data analytics, business registration, and more.

You can contact us any time via:

Email: [email protected]
Phone: +44(0) 747 099 2356
Registered Address: Havant, United Kingdom
Website: https://www.pystrap.co.uk

For purposes of UK data protection law, Pystrap Technology Limited is the “Data Controller”—which means we determine the purposes and ways in which your personal data is processed.

  1. The Information We Collect

We collect different types of personal data depending on how you interact with us. This may include:

  • Basic Identity Information: such as your name, title, and job role
  • Contact Information: email address, phone number, business address
  • Technical Data: such as your IP address, browser type, device ID, and browsing activity on our website
  • Business Details: if you’re registering a startup or consulting with us about your company
  • Project Information: requirements, budgets, timelines, and any documents shared during our engagement
  • Communication Records: emails, forms submitted through our site, messages, and call notes
  • Marketing Preferences: your opt-in or opt-out choices for newsletters, promotions, or updates

We do not knowingly collect data from children under 16 years of age, and we ask that such individuals do not submit any personal data to us.

  1. How We Collect Data

We gather personal information in the following ways:

  • When you contact us via the website, email, or phone
  • When you fill out a form on pystrap.co.uk
  • When you subscribe to our newsletter or marketing communications
  • When you engage us for a service
  • When you interact with our website using cookies or other tracking tools
  • When third parties, such as business partners or referrals, provide us your details with consent

We aim to collect only what’s necessary to fulfil a specific purpose—whether it’s delivering our services or simply staying in touch with you.

  1. Why We Use Your Information

We use your personal data for the following key reasons:

  • To Provide Services: This includes developing your web/mobile app, offering IT consultancy, or helping with startup setup or accounting
  • To Communicate with You: Responding to inquiries, sending updates, and managing ongoing projects
  • To Personalise Your Experience: Customising services and communications to suit your preferences and needs
  • To Improve Our Services: Analysing usage trends and feedback to enhance performance and offerings
  • To Meet Legal Requirements: Keeping records, issuing invoices, and complying with UK laws and regulations
  • To Send You Marketing (If You Opt-In): With your explicit consent, we may send newsletters or promotional content about our services

We do not sell or rent your data. We only use it for the purposes you would reasonably expect from a professional and ethical technology company.

  1. Legal Bases for Processing

We always ensure that we have a lawful basis to process your data. Depending on the context, we may rely on:

  • Consent: You’ve given us clear permission (e.g., to receive marketing emails)
  • Contractual Necessity: When processing is required to perform or prepare a contract with you
  • Legal Obligation: When we need to comply with laws (e.g., tax or accounting obligations)
  • Legitimate Interest: When it’s in our business interest to use your data in a way that doesn’t unfairly impact your rights—for example, to improve service quality or develop new offerings
  1. Sharing Your Information

We may share your personal data with trusted third parties when necessary, such as:

  • Service providers and subcontractors (e.g., hosting providers, accountants, CRM tools)
  • Legal and financial advisors
  • Marketing or analytics platforms (like Google Analytics, Mailchimp, etc.)
  • Government bodies or regulators when required by law

We ensure that all third parties we work with respect your data and handle it in compliance with UK GDPR. We do not allow them to use your data for their own purposes.

  1. Data Storage and Security

We take data protection seriously. Your data is stored securely using modern security practices, including:

  • Encrypted storage and transfer protocols
  • Access restrictions on systems and files
  • Regular security audits
  • Firewalls and endpoint protection on our devices

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. When your data is no longer needed, we securely delete or anonymise it.

  1. Your Rights

As a data subject under the UK GDPR, you have the following rights:

  • Access: Request to see the personal data we hold about you
  • Rectification: Correct any inaccuracies in your information
  • Erasure: Ask us to delete your personal data (“right to be forgotten”)
  • Restriction: Request limitation on how we process your data
  • Data Portability: Ask to transfer your data to another provider
  • Objection: Object to processing based on legitimate interest or direct marketing
  • Withdraw Consent: At any time, if we rely on your consent

To exercise any of these rights, please contact us via the details provided above. We aim to respond to all requests within 30 days.

  1. International Transfers

Although our operations are based in the UK, we may use third-party services (like cloud providers or email marketing tools) that operate internationally. If data is transferred outside the UK, we ensure that appropriate safeguards are in place—such as Standard Contractual Clauses (SCCs) or working with providers in countries with an adequate level of data protection.

  1. Cookies and Website Tracking

Our website uses cookies to improve user experience, measure performance, and support analytics. Some cookies are essential for the site to function, while others help us understand how visitors use our services.

You can manage your cookie preferences using your browser settings or via our cookie banner when you first visit the site.

For more details, see our Cookie Policy (link available on our website).

  1. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we’ll post the updated version on our website with a revised “Effective Date” at the top. If the changes are significant, we may notify you directly.

We encourage you to check back periodically to stay informed about how we protect your data.

  1. Contact Us

If you have any questions about this Privacy Policy, how we use your data, or if you’d like to make a complaint, please get in touch:

Pystrap Technology Limited
Email: [email protected]
Phone: +44(0) 747 099 2356
Registered Address: Havant, United Kingdom
Website: https://www.pystrap.co.uk